FAQ (20)

How to Get the Audit Trail (Digital Certification) for a Signed Document

Modified on Fri, Dec 13, 2024 at 9:10 AM
I want to change the email for the Organization owner?

Modified on Tue, Jul 23, 2024 at 7:32 PM
I want to use the Docubee API, but it requires an Access Token. Where can I find my tokens?

Modified on Fri, Aug 23, 2024 at 4:00 PM
I'm having trouble setting up custom SMTP in Docubee, what should I do?

Modified on Mon, Nov 11, 2024 at 11:46 AM
In Docubee, can I as an end-user download a document I signed or viewed?

Modified on Thu, Aug 22, 2024 at 3:44 PM
My Docubee e-mail has the message "Download links expire in 2 weeks" at the bottom. Why is this there, and is there a way to remove it?

Modified on Thu, Sep 19, 2024 at 12:00 PM
My workflow instances all say "Untitled". How do I change this?

Modified on Sat, Jun 29, 2024 at 1:22 PM
What can lead to a workflow being suspended?

Modified on Wed, Oct 23, 2024 at 3:57 PM
What's the difference between a Docubee workflow and the files in the Documents section?

Modified on Wed, Nov 13, 2024 at 3:41 PM
Why is my DOCX file failing to upload for QuickSign?

Modified on Thu, Aug 29, 2024 at 3:02 PM