End-users Seeing "accusoft_solutions_field" in a Fill & Sign Task

Modified on Fri, Feb 21 at 2:32 PM

Issue

When my end-users go to fill out my Fill and Sign task, they see accusoft_solutions_field on the right side and it's causing confusion. What's going on here and how can I resolve it?

Here's a screenshot showing the issue:

enter image description here

Cause

The main cause is due to the fields in the Fill and Sign task have not been labeled within the Workflow builder.

Solution

Here are some steps you can take to go over how to label your fields.

When the fields aren't labeled, they auto-populate with this non-user-friendly text.